Together we have installed 400+ solar systems.

Our Process

We can help you on your journey to getting solar panels, and perhaps even a home battery! Here’s our step-by-step process, in brief.

1. Contact Us

Hit the Contact Us button on this website. We’ll reply within a few days, at most.

2. Provide Info

Our project manager will ask you to fill in our Customer Data Form and to send:

  • A few recent power bills

  • A photo of your electricity meter board.

3. Site Visit

Our project manager will arrange for one of our trusted solar installers to make a site visit, to gather information needed to for an accurate quote.

4. Receive Quote

Our installer will then send you a quote, with a copy to our project manager who’ll review it for quality and fair pricing and email you his report.

5. Make a Decision

You decide if you’d like to proceed with the quote and proposed installation plan. If you have ideas about revising the design, that’s fine.  

6. Installation

If you agree to the quote, the installer will schedule and complete the installation, typically two to six weeks from quote acceptance.

How we review quotes

We have a small team of preferred solar and battery installers, companies we know and trust. Typically, we issue new sales leads to them in turn. Here’s the detail on our quote review process.

  • Within two weeks of receiving the lead from us, one of our installers will visit your house, inspect the roof and discuss your options.

  • If the roof is suitable for solar and you request a formal quote, our installer will issue a quote that details the system components, its forecast performance, and its price. This might be for solar, solar and battery, or just a battery.

    If you ask, our installers can issue multiple quotes with options for different solar arrays and battery sizes.

  • Our project manager will review the quote, ensuring it meets any requests you told us about for specific design elements. We’ll tell you if we think the price is fair for the system being offered, taking into account any unique aspects of the installation at your house, such as difficult roofs or long cable runs back to the meter board.

    We have done this more than 400 times so we have a good sense of what works and what is a fair price - but if we have concerns about the design or price, we will first discuss them with the installer.

    Sometimes, we make suggestions about the design and a second quote is issued.

    We will not endorse a quote if we believe the price is not fair.

  • When we’re happy to endorse the quote, our project manager will email you his independent review. Within reason, he’s available to discuss his findings with you by phone or email.

Households are welcome to obtain as many quotes as they like but we will only review the quote from our installer. As workmanship and quality of service are so important, we can’t review quotes from companies we don’t know.

How we fund our operations

To help fund our work, we charge our solar installers a four per cent finder’s fee when they win a job through us. Commissions like this are a standard feature in Australia’s rooftop solar industry. 

The revenue we generate from a finder’s fee on solar and/or batteries is used to run our group. It pays for:

  • A part-time project manager

  • A part-time marketing manager

  • The cost of running our website

  • Our regular solar information nights

  • Our community solar fund.

The City of Canada Bay has been a generous supporter of our work over the past two years. 

Our annual membership fees, which will be $20 in the 2025-26 financial year, also contribute to our operations.

Community solar fund

A significant proportion of our revenue goes towards a community solar fund which pays for rooftop solar projects on community facilities across the Inner West. Sometimes we pay for these fully ourselves and sometimes we top up grants from programs such as the federal Stronger Communities Program.

In the past few years we have supported solar projects at:

  • Guthrie House in Enmore

  • The Leichhardt Women’s Community Health Centre (now fully electrified!)

  • Styles Street Community Childcare Centre

  • The Aboriginal Medical Centre in Redfern

  • The Asylum Seekers Centre in Newtown. 

In April 2025 we paid for and managed the installation of rooftop solar systems for the tenants in two Inner West houses run by Metro Community Housing.

See more on our Community Projects page.

Styles Street Community Childcare Centre

Leichhardt Women’s Community Health Centre

Let’s start planning!

Reach out, and let’s discuss your goals and plan how you can get started on creating a more sustainable home.